BluFX has announced a brand new ticketing system that will improve their response time while dealing with their community’s queries. The implementation was due to the slower reply time that they have been providing as they were dealing with a large number of queries through email. The update should be a positive upgrade for all of their community for who they are constantly evolving to provide the best possible experiences.
Some of the benefits of the new implemented ticketing system:
- Quicker response times to queries
- Ticketless dashboard Q&A for quick navigation
- Queries get answered efficiently